Eliminate manual processes, improve utility communications.
Consolidate mail from your desktop and send to your centralized mail production facility from anywhere
Send communications digitally through a secure, branded document portal
Print, sort, stuff, meter and mail without leaving your desk through an outsourced hybrid mail solution
Designed to meet the needs of local utilities with legacy systems and few IT resources, Quadient’s best-in-class suite of solutions help you respond and adapt quickly to changing customer and environmental demands now, and in the future. Quadient's Impress Platform offers enterprise-level technology for local utilities, yet does not require major IT intervention or resources to implement or update. Its plug-in architecture gives you the flexibility to configure your solution with a variety of integrated applications and services.
Replace inefficient, manual processes
Reduce the time it takes to prepare outbound communications such as utility statements and customer correspondence while ensuring document integrity and security.
Impress Automate eliminates repetitive manual tasks, enabling skilled employees to focus on higher-value tasks. Automating the document preparation and distribution process reduces your exposure to potential errors and risks – such as sending the wrong statement to the wrong customer. When used with mailing equipment, such as a Quadient folder inserter, the solution manages pre-set business rules based on specific customer criteria to ensure the right document goes into the right envelope.
Offer digital delivery through a branded document portal
Send utility statements and other important communications through an eco-friendly, secure document portal. Impress Portal makes it easy to offer your customers digital delivery as well as promote your brand identity. Impress Portal speeds up the document delivery process by replacing paper-based communications, saving you money on postal costs and mailing supplies, driving faster responses, and accelerating cash flow.
Centralize critical communications
Leverage your existing infrastructure and optimize efficiency by centralizing ad hoc mail. Impress Dispatch consolidates desktop communications from multiple office locations and is ideal for utilities with an on-site and a remote workforce.
Users simply prepare outgoing ad hoc documents and send them directly from their desktops to a centralized mail production center or to your customer's dedicated, secure document portal.
Prep and deliver mail without leaving your desk
Handle the preparation and delivery of statements and other communications from your computer in just a few clicks. Impress Distribute, Quadient's remote fulfillment solution, allows you to print, sort, stuff, meter as well as deliver mail to the post office without leaving your desk. Users upload documents via a user-friendly SaaS application for Quadient’s mail production facility to handle the rest.
Streamline mail production
Automate mail prep with superior document handling equipment
Today’s businesses are held to a high standard for protecting consumer data, including information that travels through the mail. Ensuring every customer’s envelope contains the right documents is more important than ever. Every utility organization has document types that require physical delivery, regardless of customer channel preferences.
Quadient’s best-in-class folding and inserting machines eliminate manual processes, drive operational efficiency and reduce risk. Designed for businesses of every size, Quadient offers a range of intuitive document handling equipment that provides the highest level of productivity and dependability. Our suite of document handling equipment includes:
- Easy-to-use folding and envelope stuffing machines
- Mid-volume envelope stuffing machines
- High-volume folder inserter machines
Choose the perfect size and model for your organization and accelerate your workflow.
Get mail out the door quickly, for less
Getting mail out the door is a multi-step process that’s especially susceptible to bottlenecks. By streamlining mail production at every stage, from filling envelopes automatically to rapidly posting outbound mail, Quadient solutions create operational efficiencies that keep your costs in check. Quadient provides several web-based and meter-based software tools to enhance your mailing and shipping operations.
Support effortless mailing operations with Quadient. Take advantage of cost savings by accessing the most efficient postage tariff, so you save on every letter or parcel you send. Access tools that leverage your current relationship with your primary carrier in order to improve tracking, visibility, and budget allocation while adhering to your time and transit requirements. Use Rate Wizard and integrated scales to ensure you calculate the right postage every time (no more guessing and overspending). Promote your brand by overprinting envelopes with marketing messages, logos or slogans. You can even monitor, track and control your postal spend with your online portals, Myquadient.
Simplify the preparation, tracking and storage of Certified Mail®
Centralize the processing of Certified Mail with Return Receipt and track your documents directly through the United States Post Office®. Preparing Certified Mail with Return Receipt electronically saves time and money, enabling you to access specific delivery information and images of recipient signatures, all securely stored in the cloud.
Process inbound mail in seconds
Designed for businesses of every size, our wide range of document handling equipment including automatic letter openers and paper folders add efficiency to your paper processing from start to finish.
Make a lasting impression with direct mail done right
Quadient offers address label printers and full-color digital envelope printers. Exceptional print quality plus speed translates into your lowest cost-per-piece and fastest ROI for direct mail and transpromotional marketing printing.
With Quadient's hybrid mail solution we were able to reallocate a large portion of [our billing clerk’s] responsibilities from time-consuming administrative tasks and re-focus her attention on key department priorities. We increased overall department productivity as well as continue to save money on billing expenses.
Director, The Public Works Department (City of Leon Valley)
Quadient's hybrid mail solution is easy-to-use, has saved us money, and has given me back more time in my work day.
Billing Clerk, The Public Works Department (City of Leon Valley)